We often deal with executive directors who cope with technology by groveling and apologizing for their ignorance, or by developing elaborate rationales for why they shouldn't need to know this stuff.  My sympathies are entirely with them.  Nobody is born knowing this stuff, and executive directors are often busy figuring out entirely other stuff.  I laughingly suggested that we need a series of technical reference books that are titled, "...For People Who Are Smart About Other Things"...
   more »