Technology for the Nonprofit
and Philanthropic Sector




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Ten things (just ten!) that every nonprofit executive needs to know about information technology
1.  Very little technical knowledge is required in order for nonprofit CEOs to participate actively in strategic IT planning.   

As long as you thoroughly understand your organization's overall mission, strategy, and tactics and (are willing to learn a little bit about the technology), you can keep your information technology infrastructure on target...
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Search engine optimization for nervous nonprofit novices


Some colleagues of mine, fellow nonprofit technology assistance providers, recently asked me to draft a guide to search engine optimization strategy for their clients.  They very kindly granted me permission to publish a version of it to my blog.  I am eager to elicit feedback from SEO mavens, and would like to encourage readers to post comments here...   more »

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Technology assistance for people who are smart about other things



We often deal with executive directors who cope with technology by groveling and apologizing for their ignorance, or by developing elaborate rationales for why they shouldn't need to know this stuff.  My sympathies are entirely with them.  Nobody is born knowing this stuff, and executive directors are often busy figuring out entirely other stuff.  I laughingly suggested that we need a series of technical reference books that are titled, "...For People Who Are Smart About Other Things"...
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Chatting about e-philanthropy with the monks of the 21st century



Can you visualize Anglican monks as poster boys for ePhilanthropy?...   more »
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Karen Schneider gets it right about "free" technology: that's "free, as in free kittens"




In the realm of information and communications technology, "free" is one of those difficult words. 
Fortunately, Karen Schneider, the fabulous Free Range Librarian, has summed it up perfectly:  free as in free kittens!...   more »
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We need to mobilize a league of tech-friendly executive directors
 

A buddy and I recently discussed the huge difference it makes for an IT manager at a nonprofit  to have an executive director who is curious and even enthusiastic about what technology can do for the organization, even if he or she is not an expert in the field...
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Laura Quinn delivers the news on content management systems for nonprofits

Photo by Beth Kanter



Laura's workshop on content management systems easily fulfilled and exceeded expectations.  She has the great gift of being able to identify what nonprofit profit decision-makers need to know, and of being able to explain it vividly and usefully...
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Social networking and nonprofit technology resources: Why I love Social Source Commons




There's a vast array of technology tools, widgets, products, and services available out there to nonprofit organizations.  Some of them were designed specifically for our sector, and many of them are available online for free.  However, not all of them are plausible choices for nonprofits that have modest budgets and no one on staff who serves as a full time chief technology officer...
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The Short Short List


Photo by Arthur Prokosch, Third Sector New England




I maintain a lengthy annotated list of resources on my blog but my purpose in this workshop was to offer something that was brief and not scary...
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Stress management and the killer app




It's a running joke:  ninety percent of the task of training nonprofit professionals to use computers consists of stress management.  Incredibly smart and sensible people can freeze up when confronted with a new technology...   more »
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Finding the least mediocre hosting service




One of my highly esteemed clients is a small nonprofit organization that is in search of email and web hosting services. It breaks my heart to say that the best we can hope for is to find the least mediocre option and live with it...
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Is there a nightmare waiting to happen in your sock drawer?




Accidental Techie:  As you can see, we have a tape drive.  We do an incremental back-up every weekday, and a full back-up once a week.

Cyber-Yenta:  That's great.  Where do you store the latest full back-up?

Accidental Techie:  Well, I think it's important to take it off-site, in case there's a disaster.  So I take it home with me on Fridays and stick it in a drawer.  On Mondays I bring the previous week's full back-up to the office.

Cyber-Yenta:  Uh oh....
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A good manual is hard to find



I cautioned them against the plan of having the database administrator do all the documentation singlehandedly - though not because of any weakness on his part!  On the contrary, the problem is that he's far too knowledgeable and experienced...
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Mixed Reality for Nervous Nonprofit Novices


Image by Beth Kanter




On July 18th, TechSoup will be hosting a mixed-reality mash-up that should be fascinating for all of us who are interested in technology for the nonprofit sector...
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Consumer Reports for nonprofit techies




If you love TechSoup, you'll love Idealware too.  The mission of the project is to provide "candid reviews of nonprofit software..."   more »
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Jayne Cravens teaches nonprofit organizations how to handle online criticism




"How a nonprofit organization handles online criticism is going to speak volumes about that organization, for weeks, months, and maybe even years to come...."   more »
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Buying a laptop the boring way



As readers of this blog know, I bought a refurbished Sony VAIO laptop last year, and it died within nine months.   

So I decided to go with the hypothesis that buying refurbished laptops online is too exciting.  This time I want to try something boring.

So after conferring with various colleagues and other mavens,  I took a serious look at buying a laptop directly from Dell...
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Elegy for a refurbished laptop


I've already written extensively in this blog about my adventures in purchasing a refurbished Sony VAIO laptop.  Unfortunately, the laptop in question has crashed and died.  Since I purchased it in April 2005, and it spent some time in transit, and then I had to do without while waiting for a replacement, I calculate that I netted about seven months of use from a laptop that cost me a total of $366.55 USD, which included shipping and extended warranty...   more »
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Document management systems for nervous novices



My clients get the benefit of my hand-tailored advice, but here are a few generic pointers for nervous novices in the nonprofit sector...
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Expanding the nonprofit technology bookshelf

 

Jonathan Peizer has just published a book on The Dynamics of Technology for Social Change, and I'm having a good time digging into it.  It's encouraging to see that the field of nonprofit technology is developing its own literature...   more »

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